Colour & Chill – Policies
Booking & Payment
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All sessions must be booked in advance through our website or by contacting us directly.
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Full payment is required at the time of booking to confirm your spot.
Cancellations & Rescheduling
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Cancellations made at least 24 hours in advance will retain session credit.
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Cancellations made less than 24 hours before the session will be counted as used.
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Missed sessions without prior notice are non-refundable and cannot be rescheduled.
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To reschedule, please notify us at least 24 hours before your session.
Late Arrivals
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If you arrive late, your session will still end at the scheduled time.
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No extra time or compensation will be provided for late arrivals.
Session Expiry
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All sessions must be used within the valid period.
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Unused sessions cannot be transferred or extended once expired.
Studio Cancellations
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If a session is canceled by the studio (e.g., due to instructor illness or weather), an alternative date will be offered.
Food & Drink
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No food is allowed during sessions.
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You may bring a water bottle to stay hydrated.
Photography & Media Use
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Photos may be taken during sessions and used for promotional purposes (e.g., flyers, website, social media).
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These may include images of participants engaged in colouring activities.
Environment Expectations
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Please help maintain a calm and respectful atmosphere.
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Encourage creativity and support fellow participants without judgment.
Thank you for helping us keep Colour & Chill a welcoming, peaceful, and enjoyable space for everyone!